Reference Services

Reference assistance

Personal assistance extended to users on how to find the best information sources

• Reference Desk

• by Telephone, and

• by appointment

Request service

• By e-mail (during office hours and off office hours, responses will usually be sent of the next business day (Monday-Saturday).

Website and printed materials

• Researching in the Library, Guides in using References in the Reference Unit, Guides in using the Periodicals Unit, Guides in using Internet and Online Resources. 

Service Standards

• CEU library shall make the collection readily available to researchers.

• The librarian shall render guidance and assistance to researchers on the use of the reference collections composed of standard reference books such as encyclopedias, manuals, atlases, indexes, biographical dictionaries, handbooks, print on-line.

• The librarian shall market and offer to library users the varied reference collections like encyclopedias, yearbooks, dictionaries, handbooks, maps etc. that can be searched in electronic, digital formats; he/she shall guide and assist users in searching and printing materials.

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