Creating Quality Service
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Information skills instruction
Acquaint users with the materials
available at the library and introduce you to information sources beyond the
library.
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Reference assistance
Personal assistance extended to users on
how to find the best information sources
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Reference Desk
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by Telephone, and
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by appointment
Request service
Website and printed materials
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Researching in the Library, Guides in
using References in the Reference Unit, Guides in using the Periodicals Unit,
Guides in using Internet and Online Resources.
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Research assistance
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Service Standards
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CEU library shall make the collection
readily available to researchers.
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The librarian shall render guidance and
assistance to researchers on the use of the reference collections composed of
standard reference books such as encyclopedias, manuals, atlases, indexes,
biographical dictionaries, handbooks, print on-line.
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The librarian shall market and offer to
library users the varied reference collections like encyclopedias, yearbooks,
dictionaries, handbooks, maps etc. that can be searched in electrronic.digital
formats; he/she shall guide and assist users in searching and printing
materials.
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