Emerald Insight platform maintenance

posted Sep 25, 2017, 6:34 PM by Julius Cortez
emerald_insight_header_2017

Dear customer,

I am contacting you regarding upcoming maintenance on Emerald’s research platform, Emerald Insight, which is scheduled to take place on Tuesday 26 September 2017 beginning at 08:00 GMT - lasting for up to 12 hours.

During this time, the site will be placed into ‘read-only’ mode, making the following functionality unavailable for the duration of the upgrade:

  • Activating access tokens
  • Adding publications as favourites
  • Alert subscriptions
  • Any changes to ‘My Account’ and ‘Institutional Account’
  • E-commerce
  • Registration
  • Search.

Should you access the website during this time, you will receive a notification that the site functionality is temporary unavailable within your browser. Please note that this may also affect some functionality on emeraldpublishing.com.

This essential website maintenance is part of Emerald’s customer focused development initiative, which aims to deliver an enhanced user experience to our customers.

Many thanks for your patience and continued support.

Ania Kaminska

Test Manager

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